What action does a CAD system take if it detects a possible duplicate address during information entry?

When a Computer-Aided Dispatch (CAD) system detects a possible duplicate address during information entry, it is designed to notify the operator to ask the caller for more information. This action is crucial for ensuring accuracy in emergency response. The operator's engagement with the caller allows for the clarification of the situation and helps determine the correct address or the nature of the emergency, which is vital for timely and effective dispatching.

The ability to confirm details with the caller helps prevent the dispatch of emergency services to the wrong location or the unnecessary duplication of responses to similar addresses, which could delay response times in genuine emergencies. This process promotes situational awareness and enhances the overall efficiency of emergency management operations. By involving the operator in this way, the system prioritizes accuracy and communication in high-stress scenarios.